AmazonFresh Is Causing Customers Some Big Headaches
by Venessa Wong, Buzzfeed
Posted: 2017-12-04 17:09:23 EST

Damaged produce. Missed delivery windows. Excessive packaging. Automatic tipping.

Complaints about AmazonFresh, the internet retailer's grocery delivery and pickup service, have been flowing freely, proving to those who fear Amazon that the company doesn't do everything perfectly. While AmazonFresh aspires to be the the future of grocery shopping — if online ordering proves convenient enough to replace weekend supermarket trips — it doesn't seem to be quite there yet.

From "Good until recently" to "A failed experiment," many reviews of the 10-year-old grocery service have not been stellar.

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