What is it like to take the Entry-Level Training Course, part of ABA’s Cookie & Cracker Academy? I talked with Will Giambalvo, Senior Vice President at Arthur J. Gallagher & Co. who recently completed the course. ELT, which teaches the fundamentals of cookie and cracker manufacturing, is designed for new and seasoned cookie and cracker personnel who work in a plant operations environment. As someone who manages risk in baking facilities, Will is not the typical ELT student. Yet, he found real value in learning the basics. Here’s what he had to say.
Learning the “Why”
Q: What motivated you to sign up for ELT?
A: I thought if I could learn the science behind the baking process, that it would help me be able to go to clients and help them better manage their risks.The other reason was that I just love this industry and I want to learn as much as I can about it. I love being able to talk to different bakeries and really understand the business and what their struggles are. And the more I know about the process, the more I can look in and understand what’s going on or not going on.
To read the rest of the story, please go to: American Bakers Association