VANCOUVER, B.C. – Monkey Group, an organization whose mission is to help foodservice operators grow sales and increase profits by educating them to become experts at feeding their customers where they live, work and play, today shared details for the 5th annual Takeout, Delivery & Catering Symposium to be held June 3-4, 2019, in Nashville.
“Our annual Takeout, Delivery & Catering Symposium is a unique opportunity to engage with the many brands, service providers and supply chain vendors who are helping to shape the future of food beyond the four walls,” said Erle Dardick, founder and CEO of Monkey Group. “The goal of this event is to help foodservice operators take control of their off-premise business to better serve their on-demand customers.”
The agenda for the 2019 Symposium, available at offpremiseinsights.com/symposium-2019/, includes a look at the future of off-premise, a deep dive into how operators can take back control of their customer analytics, how capturing customer loyalty can improve customer sales and retention, and how a streamlined technology stack can drive efficiency from within an operation.
In addition, an executive panel discussing what it takes to successfully implement a thriving takeout, catering and delivery operation will include Carl Howard, CEO of Fazoli’s, Frank Paci, CEO of Corner Bakery Cafe, and Bruce Schroder, president of Moe’s.
James Walker, an industry-leading authority in the restaurant channel, will close out the event with a discussion around the future of off-premise, including the changing customer experience, what restaurant brands should be focused on in order to be successful, and the changing business model.
The 2019 Symposium is being sponsored to-date by MonkeyMedia Software, Accurate Box, Whirley-Drinkworks, WNA, Dinova, Field Day, Inktel and Trabon.
About the Takeout, Delivery & Catering Symposium
The Takeout, Delivery & Catering Symposium is an annual gathering of over 250 restaurant and food service leaders in an intimate group setting where trends, challenges and opportunities related to off-premise are discussed. Presented by Off-Premise Insights, part of Monkey Group, the Symposium brings restaurant industry executives from top brands together with technology providers to discuss and share insights on a variety of topics relevant to the world of off-premise. The 2019 Symposium, being held this year in Nashville at the Hutton Hotel, will kick off with a keynote and cocktail reception on June 3rd, followed by a day of presentations and discussions June 4th. For more information, visit offpremiseinsights.com/symposium-2019/.
About Monkey Group
Monkey Group is made up of MonkeyMedia Software, The Catering Institute, and Off Premise Insights. Using The Catering Institute business framework, 5 Pillars of Successful Restaurant Takeout, Delivery, and Catering, Monkey Group works closely with each brand’s executive team to drive strategic alignment, provide education for team members, and deploy the MONKEY platform. With MONKEY, operators have access to a full suite of off-premise functionality, including unified multi-channel ordering (online, mobile and call center), CRM, case management, catering sales team and lead management, integrated accounting functionality to manage business-to-business accounts, catering order production management, and delivery dispatch management. Learn more about the 5 Pillars at http://www.cateringinstitute.com and for more information on Monkey Group, visit http://www.monkeygroup.com.