San Antonio, TX — Food Safety Net Services (FSNS), a leader in the microbial, chemical testing and auditing of food and nutraceutical products for the food safety industry, is pleased to announce the appointment of Wendy Harmon to the position of Director of Customer Relations, effective immediately.
In this newly created role, Harmon will serve as a customer service advocate, ensuring that customers are at the center of every business decision. Additionally, Harmon will lead the ongoing integration of CRM within all areas of the company.
Harmon rejoins FSNS after serving as Customer Service Manager from 2008-2011. With more than 20 years’ experience, she brings a dynamic background in customer service, operations, eCommerce distribution strategies, and project management, most recently holding the position of Director of Customer Operations with Blue Matrix Labs, LLC in Austin, Texas.
“We are excited to have Harmon re-join our team,” stated John Bellinger, CEO of FSNS. “As a customer service veteran, her relevant experience will help us provide unparalleled customer service and help reinforce our customer-centric culture.”
About Food Safety Net Services
Food Safety Net Services (FSNS), headquartered in San Antonio, Texas, is a national network of ISO 17025 accredited testing laboratories open 24/7, 365 days a year. FSNS provides expert technical resources that assist companies with implementing food safety and quality programs that deliver critical information needed to continually improve process controls. Additional services include GFSI, SQF and PAACO, approved auditing and certification capabilities. For more information, visit FSNS.
Source: Food Safety Net Services