McDonald’s, Wendy’s, and 4 More Chains Using AI to Feed You Faster
January 16, 2025 | 1 min to read
Major fast-food chains are embracing AI-powered kiosks to enhance customer engagement and streamline operations. This technology not only facilitates faster food preparation but also tracks customer preferences and predicts demand. By implementing voice-ordering systems and real-time adjustments, these brands aim to improve service efficiency, particularly in drive-thrus and for loyalty members, making AI an essential component in the modern fast-food landscape.
AI-powered kiosks are just the beginning. See how some major fast-food chains are trying out the technology
Big Food is entering the AI lane.
Chains have long turned to technology to streamline operations and cut costs. But AI isn’t just about preparing food faster – it’s about customer engagement, managing kitchens, and predicting demand. It’s seemingly becoming an essential part of doing business in today’s fast-food landscape.
AI-powered kiosks and voice-ordering systems allow brands to track customer preferences, suggest orders, and even adjust items in real-time. Some chains use these tools to meet growing demand from loyalty members, while others leverage AI to speed up drive-thrus and product production.
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