QSRs Try To Speed Up Drive-Thrus

ATLANTA — Modern-day life keeps getting faster, but fast food is slowing down.

In an industry that traditionally measures every second, wait times have soared over the last 15 years at quick-service restaurants.

The culprit is the drive-thru — the line of choice for about 70 percent of hungry and often-rushed visitors to fast-food chains. Wait times there grew as customers demanded better, fresher foods and items more difficult prepare.

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