Trader Joe’s Listens to Customer Feedback, Making Big Changes

Tucked inside Trader Joe’s February edition of the Fearless Flyer, among the new items and seasonal promotions, was a “not-so confidential memo” to customers.

The grocery chain announced it will be taking more steps to reduce plastic and other packaging waste. As people become more conscious about reducing their plastic consumption, Trader Joe’s was facing mounting criticism for an “overuse of packaging,” especially in the produce section.

The retailer said it’s been listening to customers’ feedback on the issue, and, in response, has stopped offering single-use plastic carryout bags in stores nationwide (already banned in all large stores in California). In addition to that, Trader Joe’s said it has replaced plastic produce bags with biodegradable and compostable options, which we’ve noticed recently at San Francisco and Oakland stores.

To read the rest of the story, please go to: SFGATE