Symphony RetailAI

Omni-Channel Grocery Shoppers Key to Unlocking Additional Growth for Retailers, Data Analysis Finds

July 26, 2022 Symphony RetailAI

Symphony RetailAI, a leading provider of end-to-end, integrated AI-powered merchandising, marketing and supply chain solutions for retailers and CPG manufacturers, today announced the findings of an analysis of nearly 600 million shopper transactions to determine the impact of today’s omni-channel grocery shopper. A key finding is that online household penetration now reaches 6.4%, up 60% from pre-pandemic levels, and households that shop both in-store and online are growing at a rate of 10% year-over-year. …

Despite Fearing They Lag Competitors in Supply Chain, 87% of Retailers Say They Have Not Yet Taken Meaningful Steps to Embrace AI

April 19, 2022 Symphony RetailAI

Symphony RetailAI, a leading global provider of integrated AI-powered marketing, merchandising and supply chain solutions for FMCG retailers and manufacturers, today announced findings of an executive survey, “Role of AI/ML in Supply Chain and Demand Forecasting,” conducted in partnership with Incisiv. Survey respondents indicated their prioritization of data-related initiatives, with 82% focusing on data-driven demand forecasting and 61% citing improved master data management as a top supply chain priority. …

Despite Inflation, Fresh Items Make Up Nearly Half of Shoppers’ Baskets, but Grocery Shoppers are Buying Less Meat, Poultry and Dairy

February 14, 2022 Symphony RetailAI

Symphony RetailAI, a leading global provider of integrated AI-powered marketing, merchandising and supply chain solutions for FMCG retailers and manufacturers, today announced new insights from in-depth analysis of consumer shopping data, finding that across departments, price inflation is more common in fresh grocery categories. With inflation significantly higher in fresh compared to frozen and ambient or shelf-stable categories, price-sensitive shoppers are buying less in meat, poultry and dairy, while still prioritizing purchases of fresh produce. …

Quality-Focused Shoppers Drive Additional Growth for Grocers in the U.S. and Europe, While Importance of Price Declines

November 18, 2021 SymphonyAI

Symphony RetailAI, a leading global provider of integrated AI-powered marketing, merchandising and supply chain solutions for FMCG retailers and manufacturers, announced new consumer insights that highlight an industry-wide increase in quality-driven shoppers, with nearly two-thirds of grocery revenue growth coming from this customer segment. …

Omnichannel Grocery Shoppers Spend Up to 20% More

June 23, 2021 Symphony RetailAI

Symphony RetailAI, a leading global provider of integrated AI-powered marketing, merchandising and supply chain solutions for FMCG retailers and manufacturers, today announced research showing that omnichannel grocery shoppers shop more frequently and spend up to 20% more compared to in-store-only shoppers. …