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H-E-B Holds Top Spot in dunnhumby’s Annual Grocery Rankings, While Other Regional Supermarkets Gain Momentum

January 16, 2024 dunnhumby

H-E-B is the first grocery retailer to be recognized three times as number one in the RPI ranking surpassing Amazon and Trader Joe’s who both ranked as top grocer twice. Amazon (2) and Costco (3) round out the top three grocers in the U.S. for a second year in a row. …

Amazon Leads U.S. Grocery Retailers in Personalization Followed by H-E-B and Kroger, dunnhumby Finds

November 16, 2023 dunnhumby

dunnhumby, the global leader in customer data science, today released a special edition of the dunnhumby Retailer Preference Index (RPI), designed to determine which retailers in the $1 trillion U.S. grocery market personalize the shopping experience best for their customers. …

Americans Believe Grocery Store Profits are 14 Times Higher than Reality and Inflation is Twice as High as Actual, dunnhumby Finds

February 15, 2023 dunnhumby

Americans believe that grocery retailers are earning a 35.2% net profit margin, 14 times higher than grocers’ actual net profit margin average of 2.5%, and that food-at-home inflation is 24.3%, double the annual rate reported by the U.S. Bureau of Labor Statistics according to the latest dunnhumby Consumer Trends Tracker (CTT) released today. The CTT is part of the dunnhumby Quarterly, a strategic market analysis of key retail themes, with the third edition being focused on navigating uncertainty. …

Amazon Falls to H-E-B after Two Years as Top U.S Grocery Retailer, dunnhumby Retailer Preference Index Concludes

January 31, 2023 dunnhumby

dunnhumby, the global leader in customer data science, today released the sixth annual dunnhumby Retailer Preference Index (RPI), a comprehensive, nationwide study that examines the approximately $1 trillion U.S. grocery market. Three years after the pandemic upturned the grocery industry, H-E-B has regained its leadership position from Amazon with Costco following closely behind in second place. Amazon fell to third while Wegmans took the fourth spot for the third year in a row. …

Americans Believe Food Inflation is 22.8%, Nearly 10 Points Higher than Reality, dunnhumby Consumer Trends Tracker Finds

October 5, 2022 dunnhumby

Americans believe that food-at-home inflation has hit 22.8%, 9.7 points higher than the 13.1% annual rate reported by the U.S. Bureau of Labor Statistics according to the latest dunnhumby Consumer Trends Tracker (CTT) released today. The perceived rate of food inflation is 5.1% higher than the dunnhumby Consumer Pulse report from February 2022, just after Ukraine was invaded. The dunnhumby study also found that the impact of food inflation varies widely by geography and demographics. …