Restaurant Robots Can Soon Replace Key Jobs

September 22, 2022 Capterra

As labor shortages and rising costs continue to cut into profit margins, restaurants are looking for ways to improve their business model—and automation is increasingly looking like a viable solution. From conversational AI drive-thrus to full-service fry cook robots, the possibilities are endless, but not all roles can be replaced. Capterra’s 2022 Restaurant Automation Survey found that more than half of restaurant leaders say front-of-house restaurant workers can easily be automated with today’s technology, but some disciplines remain currently irreplaceable.