The Wall Street Journal recently highlighted Kroger’s use of infrared cameras as a weapon in its war against long checkout lines. The cameras are part of a high-tech solution called “Intelligent Checkout Management,” developed by Irisys, a global leader in thermal technology.
Kroger – the first grocer to roll out the Irisys system nationally in the United States – credits the technology for reducing its customers’ checkout wait times from an average of four minutes to 26 seconds. Kroger calls its system QueVision.
Foodland Super Market – Hawaii’s largest locally owned and operated grocery chain – also recently rolled out Irisys’ Intelligent Checkout Management solution in all of its 32 stores.
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