Pitney Bowes Survey: As Retailers Expand Curbside Pickup Options, 64% of Consumers Still Prefer at-Home Delivery
Pitney Bowes, a global shipping and mailing company that provides technology, logistics, and financial services, today released new findings from its BOXpoll consumer surveys as the end of the peak holiday shipping and returns season coincides with high inflation, continued supply chain pressures, and most U.S. states lifting mask mandates and COVID-19 restrictions. As consumers continue to adapt, some trends are beginning to emerge – including a renewed affinity for at-home delivery. …