dunnhumby

dunnhumby Consumer COVID-19 Study: U.S. Grocery Consumers Increasingly Worried About Personal Finances, Rising Food Prices

October 26, 2020 dunnhumby

dunnhumby, the global leader in customer data science, today released findings from the fifth phase of the company’s worldwide study of the impact of COVID-19 on customer attitudes and behavior. The dunnhumby Consumer Pulse Survey found that 49% of U.S. consumers surveyed reported that their personal finances were poor, an increase of nearly 20% since July. …

Microsoft and dunnhumby Strike Global Strategic Partnership to Transform $ 5.9 Trillion Retail Market

January 9, 2020 dunnhumby

Microsoft and dunnhumby, the global leader in customer data science, announced today a global strategic partnership, in a move that could transform the $ 5.9 trillion retail sector. Under the partnership, dunnhumby will move its customer insights products to Azure, Microsoft’s cloud platform, giving retailers and suppliers instant and secure access to dunnhumby’s data science tools. …

H-E-B Dethrones Trader Joe’s as Top U.S. Grocery Retailer in the 2020 dunnhumby Retailer Preference Index

January 8, 2020 dunnhumby

For the first time, H-E-B was rated the top U.S. grocery retailer bumping Trader Joe’s from the top spot which the discounter has held the last two years. The regional grocery retailer from Texas also jumped ahead of Amazon and Costco. …

Global Study: 85% of Grocery Retailers Lack Capabilities, Technology and Expertise to Use Insights to Monetize their Data

November 25, 2019 dunnhumby

“The global grocery market is in a fight for survival against pure play and other non-traditional competitors, who are further squeezing razor-thin margins,” said David Clements, Global Retail Director at dunnhumby. “We commissioned this study to better understand why so many retailers aren’t taking advantage of new revenue streams, while improving the shopping experience for their customers.” …

dunnhumby Renews Relationship with METRO through Long-term Partnership, Powered by Customer Data Science

March 1, 2019 dunnhumby

announced the companies are evolving to a more agile and strategic partnership leveraging customer data science for the changing retail market in Canada. dunnhumby will be METRO’s customer data science, loyalty and software partner across its more than 600 grocery stores. …