technology

New C.H. Robinson Technology Breaks a Decades-Old Barrier to Automation in the Logistics Industry

May 7, 2024 C.H. Robinson

Using artificial intelligence, C.H. Robinson’s new technology classifies incoming email, reads it and replicates the steps a person would take to fulfill a customer’s request. For example, shippers often still choose to send an email asking for a price quote rather than log into a digital platform. On an average business day, the global logistics company receives over 11,000 emails from customers and carriers requesting pricing on truckload freight. …

Toast Launches Digital Storefront and Marketing Suites Designed to Make it Easier for Restaurants to Bring Guests In and Keep Them Coming Back

May 1, 2024 Toast

Toast’s Marketing Suite marries marketing tools with automation technology. Together, the suites create a seamless digital hospitality experience for restaurants, integrate across the Toast platform, and allow restaurants to gather guest data from online and point-of-sale (POS) transactions. This data powers automated, targeted campaigns and custom-tailored guest experiences, fostering an engaging online environment that attracts guests and encourages return restaurant visits and repeat orders.  …

Sparkfly and Olo Team Up to Revolutionize Guest Engagement

April 17, 2024 Sparkfly

Sparkfly’s technology improves the personalization and specificity of rewards and limited-time offers for Olo’s brands, leading to a better overall guest experience. …

Alliance Retail Group Partners with Swiftly for New Retail Media Network

April 16, 2024 Alliance Retail Group

Through the Retail Media Network, brands and retailers can now implement national omnichannel promotional campaigns quickly and cohesively as well as collect the sales data to create more effective and targeted promotions in the future. …

Food Processing Distributor Nelson-Jameson Launches New Customer-Centric Mobile App

April 15, 2024 Nelson-Jameson

The website was developed with extensive customer input and an assessment of demographics, ordering behaviors, the impact of industry trends, and usage preferences. This research also informed the app development to ensure a consistent user experience. …