Danny Wegman is chairman and CEO of one of the most successful family-owned grocery store chains in the country. Founded by his grandfather Walter Wegman in Rochester in 1916, Wegmans now has 81 stores in six states. The company regularly ranks at the top of Fortune’s “100 Best Places to Work For,” and has been named the best grocery store chain in the country by Consumer Reports.
Q: Wegmans looks to hire people who are innately helpful and caring. Why is that the most important quality?
A: We don’t think you can teach caring. You can teach anything else. What we try and do is identify whether you’re caring or not and there are even new tools that came out that help you figure those things out, new software. The hiring process is where you have to begin this whole journey.
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