dunnhumby, the global leader in customer data science, today released a special edition of the dunnhumby Retailer Preference Index (RPI), designed to determine which retailers in the $1 trillion U.S. grocery market personalize the shopping experience best for their customers. …
The National Grocers Association (NGA) has released a statement in response to the lawsuit brought by the Federal Trade Commission (FTC) and 17 state attorneys general against Amazon for alleged antitrust law violations. …
On a recent Friday afternoon, Amy Luu used her Prime account to scan into an Amazon Fresh grocery store in Washington, D.C. She walked through an automated gate, grabbed one avocado and left — without checking out at a register. Cameras in the store monitored what she took; Amazon sent her a receipt shortly afterward. …
The company said it’s restructuring the in-store staffing and operations model at its Amazon Fresh stores in the U.S., and as a result is eliminating its “zone lead” role. Zone leads are lower-level management positions, with responsibilities including oversight of specific store departments and assisting with training new employees. …
Shoppers must first enroll in the Amazon One program, which can be done in less than a minute, according to Amazon. Payment is then made by hovering a palm over an Amazon One scanner at the checkout lane for a few seconds. …
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