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   Big Retailers Have Differing Sales Approaches
by Richard Mullins, Media General News Service
Posted: Monday, November 30, 2009 at 1:14PM EST

Expect some up-close and personal attention from sales employees when you walk in the door of an hhgregg electronics retailer.

They're paid 100 percent on commission. If you don't buy something, they aren't earning.

"Hey, one of people's biggest complaints is that it's impossible to get any service on the floor in stores," said Ben Popken, managing editor of the consumer advocacy Web site "Maybe this will make the employees actually pay attention to the customers for once."

Costco, by contrast, pays its employees an hourly wage. They're paid the same whether they help you buy a $1,000 high-definition TV or tell you to come back tomorrow when the price will be $200 lower.

To read the rest of the story, please go to: Tampa Bay Online

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